Windows 10 Build 1709 Snipping Tool Issue

MGD King's Thoughts

Getting What's Inside My Head Out

About The King

The King of MGD!A lot of people ask me what does MGD King mean? Well, it was a nickname given to me because I used to drink large quantities of Miller Genuine Draft. Someone mentioned to me that I was the King of MGD, and so it stuck.


Note: For Customization and Configuration, CheckOut Recent Tweets Documentation

Windows 10 Build 1709 Snipping Tool Issue

by MGD King November 16, 2017 11:48 AM

After upgrading to Windows 10, Build 1709, we began to have users inform us that they couldn't send snips via Outlook 2016 when using Microsoft's Snipping Tool. We searched around a while and found this to be a reliable fix.

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then press ENTER.
  3. In Registry Editor, locate the following subkey in the registry: HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
  4. Select the subkey, create a backup (export), and then press DELETE.
  5. Click Yes.
  6. Quit Registry Editor.
  7. Go to control panel – programs and features
  8. Run repair of the office – the key will be recreated
  9. Restart the computer.

The whole process takes about 15 minutes but it fixed the issue. It surprised me at how many people in our organization actually use the Snipping Tool and the ability to send a snip! I've always thought that the Snipping Tool was one of the coolest features Microsoft ever added to Windows and apparently others do, too.

Add comment