We have just discovered an issue with Microsoft Outlook 2016 that is the result of an update from Tuesday, January 9th, 2018 (KB4011626). The issue is that a user cannot forward attachments that are in a text-formatted e-mail. You are most likely familiar with these types of e-mail messages from mulifunction scanners; the message is formatted in plain text and the attachment is a PDF file. The problem is that when you attempt to forward that message with the PDF document, the attachment is stripped. To work around this issue, until Microsoft releases a fix, is to save the attachment on your computer (your desktop or folder on your desktop) and create a new message, then attach the saved document.
This issue seems to be affecting both 32bit and 64bit versions of Outlook, regardless if it's Windows 10 or Windows 7, and it does not affect Rich-text format or HTML formatted e-mail messages.
UPDATE: Microsoft has released a hotfix for this issue. You can download it here. Thanks to Per von Zweighbergk for contacting me on Twitter with the news on the hotfix.
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Comment RSSCharles Haven wrote: 2018 - this still works!! Thanks! [More]
Phil wrote: Thanks! We're having this issue as well. I'... [More]
MGD King wrote: That's bizarre. I've installed the hotfix ... [More]